Check Property & Access on the booking — customers tell us whether to use the driveway, street parking, a visitor spot or a garage. If the parking in the notes isn't available Call the customer and ask for an alternative. If there's none, tap Need help? → Can't Find Parking, describe the problem and add a photo. Our team is alerted. Still stuck? Call 1300 009 363. Paid parking If paid parking will cost more than $10, call 1300 009 363 before you pay so we can approve it with the customer. Keep a photo of the ticket or receipt. Approved parking is added to your pay run as an adjustment. Parking you pay for without approval isn't reimbursed, so make the call first.

guidegetting started

Parking

The booking tells you where to park. If only paid parking is available, call us before you pay so it can be added to your pay.

Updated Sep 2, 2026

Check Property & Access on the booking — customers tell us whether to use the driveway, street parking, a visitor spot or a garage.

If the parking in the notes isn't available

Call the customer and ask for an alternative.
If there's none, tap Need help? → Can't Find Parking, describe the problem and add a photo. Our team is alerted.
Still stuck? Call 1300 009 363.

Paid parking

If paid parking will cost more than $10, call 1300 009 363 before you pay so we can approve it with the customer.
Keep a photo of the ticket or receipt.
Approved parking is added to your pay run as an adjustment.

Parking you pay for without approval isn't reimbursed, so make the call first.

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