These six habits are the difference between an "okay" clean and a 5-star review with a tip.
Show up on time. Aim to arrive 10 minutes before the start time. If you're going to be late, tap En Route with your ETA so the customer knows, and tell us with I'm running late under Need help?.
Get to know your customer. Say hello, learn their name, ask what matters to them. People rebook cleaners they like.
Give 110%. Every job is a 5-star job. Don't coast because it's a small home or a regular customer.
Check your work before you leave. Corners, skirting boards, under things, behind the toilet. Details are what customers notice.
If the customer is home, confirm they're happy before you go. A quick walk-through catches a missed spot before it becomes a bad review.
Follow the checklist on the booking. Every job in your app has Your Tasks — tick them off as you go so nothing is missed.
