Welcome to the team. You've joined Australia's highest-rated online house cleaning service — we clean in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and the Gold Coast, and every job comes to you through the app.
What you get
You choose the work. Accept or decline any job offer. Set your own weekly hours and how far you'll travel.
We fill your calendar. No chasing clients, no quoting, no invoicing. We handle bookings, payments and customer support.
Paid every week. Jobs finished Monday to Sunday are paid the following Thursday.
$10 million public liability cover on every Simply Maid job.
Real support. Call or text 1300 009 363 whenever something goes wrong on a job.
How this guide works
Read it top to bottom once, then come back to any chapter whenever you need it. Every chapter matches a real screen in your app — if you see a button named in bold, that's exactly what it says on your phone.
Our story, in short
Simply Maid started in 2015 because booking a cleaner was hard and the cleaners doing the work were underpaid. We built the whole company around four values: simplicity, trust, convenience and win-win. You're the reason customers come back — and the reason they leave tips.
